Contact Us
Our helpful team is available to handle all of your questions. In order to connect you with the Direct Express® team that's right for you, match your card with the service you need.
Fifth Third Cardholders
If you have a Fifth Third card, you'll find this text on the back
Give us a call
Cardholders who use a teletypewriter or TTY relay service should first connect with a relay operator, then ask the operator to call 1-866-444-1000.
Reach us by mail
Direct Express® Cardholder Services
2900 Westside Parkway
Alpharetta, GA 30004
2900 Westside Parkway
Alpharetta, GA 30004
If you have a Fifth Third card, you'll find this text on the back
Comerica Cardholders
If you have a Comerica card, you'll find this logo on the front
Give us a call
Cardholders who use a teletypewriter or TTY relay service should first connect with a relay operator, then ask the operator to call 1-866-569-0447.
Reach us by mail
Direct Express® Payment Processing Services
P.O. Box 245998
San Antonio, TX 78224-5998
P.O. Box 245998
San Antonio, TX 78224-5998
If you have a Comerica card, you'll find this logo on the front
Need an interpreter?
Need an interpreter?
Translation services are available. Simply call the phone number on the back of your card.
How do I sign up for a Direct Express® card?
How do I sign up for a Direct Express® card?
To sign up for the Direct Express® card, please contact our Electronic Payment Solutions Center between the hours of 8:00 AM CST and 6:00 PM CST, Monday through Friday.
Electronic Payment Solutions Center1-800-333-1795
Find an ATM near you
Find an ATM near you
Tired of paying ATM fees? Use our ATM page to locate surcharge-free locations near you.